Hemtak Co
Forward to the future of customer relationship management.
Our Clients
Implementing an integrated CRM with our existing infrastructure and using AI-based analytical models helped us monitor user behavior more accurately and run more targeted, personalized campaigns.
By designing data-driven sales and support processes, Hemtak enabled us to track user behavior at scale. The new analytical reports have made product and marketing decisions far more accurate.
The CRM integration project with our internal systems was completed without any service disruption. Hemtak designed full automation for the lead-to-sale cycle, which has reduced human errors to a minimum.
By designing automated flows for abandoned carts, personalized offers, and lead scoring, Hemtak helped us increase repeat sales without raising advertising costs.
The management dashboard Hemtak built for our team provides a unified view of the sales funnel and team performance. Decisions are now based on real data, not guesswork.
With Hemtak’s analytical solutions, we gained a better understanding of customer behavior patterns and were able to redesign our pricing and product recommendation strategies.
Smart lead scoring and automated follow-ups increased our sales team’s productivity. Hemtak provided hands-on support in defining the processes and training the team.
By customizing the CRM to fit our organizational structure, Hemtak gave us more accurate management reports at both brand and sales channel levels.
With Hemtak’s help, our communication with corporate and institutional users was centralized in a single CRM. The interaction history and analytical reports have improved response quality and decision-making speed.
Discovering the benefits of Ai in CRM
By combining Ai and customer relationship management, make the sales, marketing, and support processes intelligent, fast, and efficient.
Personalized communications
The system helps you send messages to each customer at the right time and with the right tone. From email and SMS to chat and social networks, all your communications become smart and targeted.
Smart Lead Management
AI automatically analyzes and prioritizes sales leads so your team spends its time on customers with the highest likelihood of making a purchase. No more missed sales opportunities.
Automation and increased productivity
Entrust repetitive tasks to artificial intelligence.
From automatically sending messages to data logging and report generation, everything is done accurately and quickly so your team can focus on real growth.
Analysis and prediction of customer behavior
Analyze customer buying patterns, satisfaction, and engagement, and provide solutions before needs arise. With accurate forecasting, your marketing and sales decisions will always be one step ahead.
A Workflow That Feels Like Magic
Everything works automatically, precisely, and in perfect harmony.
From data management to customer communication — just set your goal, and let the AI handle the rest.
Intelligent Solutions, Endless Opportunities
AI CRM delivers an experience beyond traditional customer relationship management.
A system that learns, suggests, and turns every interaction into a new opportunity for growth.
Unlimited Growth and Engagement
As your customers and data grow, the system grows with you — staying fast, smart, and consistently accurate.
AI Library for Effective Communication
From crafting the right message to designing powerful campaigns,
our deep-learning algorithms help you make the best decisions at every stage.
Guaranteed Customer Satisfaction
Create a truly personalized and real-time experience for every customer —
because satisfaction isn’t a promise here, it’s built into the system.
I am Masoud Ertefa, born on June 20, 1966, and a graduate in Industrial Management.
For more than two decades, I have served in various managerial positions, gaining valuable experience in team leadership, process improvement, human resource development, and organizational productivity enhancement.
Throughout my career, I have always strived to build an effective bridge between management knowledge and practical experience — making decisions based on analysis, creativity, and teamwork, and creating dynamic and purposeful environments.
As a growth-oriented manager, I believe in innovation, continuous learning, and the application of modern industrial and human management methods.
My goal is to build organizations where individual growth and collective success come together in perfect harmony.
– Masoud Ertefa
Your Smart Assistant for Sales and Customer Engagement
Hemtak Co
Hemtak is a technology consulting company focused on designing and implementing customer relationship management (CRM) solutions that actually move the needle. For more than 14 years, we have helped organizations improve customer engagement, streamline sales operations, and build data-driven marketing processes.