About Us
About Hemtak Co.
Our STory
A New Beginning
Hemtak Co. is a technology consulting company specializing in customer relationship management (CRM) strategy, implementation, and software integration services. Established over 14 years ago, the company has supported clients in optimizing customer engagement, sales automation, and data-driven marketing processes. Over the past 10 years, Hemtak has incorporated advanced artificial intelligence tools into its CRM solutions, providing predictive analytics, customer segmentation, automation of workflows, and intelligent customer support systems.
The company serves a wide range of corporate clients and delivers customized CRM projects, software configuration, and ongoing technical support designed to improve business performance and customer retention.
What services does Hemtak provide?
Hemtak specializes in consulting, designing, and implementing customer relationship management (CRM) strategies, integrating CRM platforms with other business systems (such as accounting, customer clubs, telephony, and online sales), and developing AI-driven solutions for customer behavior analysis, lead scoring, and automation of sales and marketing processes.
How are your solutions different from a typical CRM software?
We don’t just deliver software. We first analyze and design your sales, support, and marketing processes, then unify your main customer touchpoints, and finally use artificial intelligence to provide predictive analytics and insights (such as churn prediction, personalized recommendations, etc.) so that decisions are truly data-driven, not based on guesswork.
How long does a CRM implementation project with Hemtak usually take?
Depending on the size of the organization, the number of involved departments, and the level of customization, projects typically take between 4 to 12 weeks. Smaller, focused projects (for example, only for the sales team) are completed faster, while enterprise-level projects with multiple systems and channels require more time. A detailed implementation timeline is shared at the beginning of the engagement.
How do you ensure data security and customer information confidentiality?
Data security and confidentiality are top priorities for Hemtak. We apply up-to-date security standards, role-based access control, activity logging, and regular data backups. We also sign a non-disclosure agreement (NDA) with each client, and the solution architecture is tailored to align with the organization’s information security policies.